In the workplace, it has been often seen that you get along nicely with some of your colleagues and with some, you don't even see eye to eye.
If we don't get along nicely with someone in our social circles, we try to avoid that person and avoid meeting them, but, in the workplace, it becomes difficult to work along with acquaintances with whom you are not in the best of terms.
So, it becomes important to resolve personality conflicts to improve teamwork. It is crucial that we put maintain a harmonious relationship with people we work, and one of the best ways to do this is to get an insight into their personality types. Let us take a look at some personality types that we or our colleagues may broadly fall into.
Resolving Personality Conflicts
- The first step is to understand the real issue and for that, you need to have a sound communication. May be, what is communicated to you or the way you perceive a problem is not really a true picture of the circumstances.
- Once you have found out the root cause of the problem, take the point of view of both the people involved in the conflict and remain neutral with your approach.
- Ask the concerned parties what works for them and take a commitment of integrating positive aspirations from them.
- After you have taken a commitment from them, chalk out a strategy to achieve listed aspirations. For that, you need to know the positives and negatives of their characters. Spend time in knowing their history. Understand their cultural background and way they have been brought up. This helps in understanding why an individual behaves in a particular way.
- Set a time-frame after which you will evaluate the decisions taken and whether or not there is any improvement.
The ability to manage conflicts is a core area of competency for leaders at all levels. Most organizations nowadays conduct a personality test to evaluate the traits of their employees.
With the world becoming a global village, diversity in the workplace has become a common feature. So, it becomes more important now than ever to focus on study of different types of personalities in the workplace and the ways in which these can be made to work in a team.