Globalization has resulted in multicultural workplaces across the globe. Diversity in a workplace increases adaptability amongst employees, different talents of various individuals become a great resource, which also results in a pool of unique contributions.
As a diverse culture comes together, it provides a spectrum of viewpoints to meet objectives and accomplish goals. However, multicultural workplaces come with a set of disadvantages too. Such an environment poses the greatest threat to workplace communication, which can hamper work, employee relationships and rapport with customers to a large extent.
Express your concerns and listen to their grievances. Find a way to convey your ideas, feelings, sentiments and thoughts to your employees. The more you talk to them, the easier it is to break the ice and establish a trustworthy channel of communication. This will put most of your employees at ease and make them feel valued.
Hurdles to communication and lack of transparency can intensify problems at a workplace. This is especially true in case of multicultural workplaces.
An anonymous feedback can say more than what a face to face meeting can. Anonymity allows a person to express his views more clearly. Have a monthly feedback session to understand the undercurrents that might be instigating your workforce. This will help you assess the general sentiment of your employees, to address them in a just way.
Misunderstandings are the biggest reason why problems of communication occur at a workplace. These have to be dealt with at the earliest to ensure smooth work flow. Ignoring them or brushing them under the carpet will only escalate workplace problems.