A performance evaluation is an integral aspect of any organization. Assessing the skill set of every person and the functioning of the organization is vital for its growth, as Harold Green puts it aptly, "Performance is your reality. Forget everything else". Evaluation of success criteria for an organization and its employees not only does a ground check on what the current state of the organization is, but also helps in identifying major loopholes in the hierarchical functioning of the organization. After all, success comes only when failures are identified and not to forget, rectified too!
Sample Phrases for Employee Performance Evaluation
Various criteria factor a performance evaluation. So, before we take a look at some examples, let's understand the parameters that dictate the performance appraisal comments. A few important ones that can be used for performance appraisals are listed below:
- Interpersonal relationships
- Smart work vs hard work
- Technical skill set
- Customer service
- Leadership qualities
- Preset goals and accomplishments
- Aim to achieve
The entire evaluation of an organization depends on the above parameters of each employee. Now let's have a look at some sample phrases, useful for evaluating the performance of an employee.
|Quality||Positive Phrases||Negative Phrases|
|Attendance and Punctuality||Meeting the time lines and clocking office hours punctually has never been missed even once, by Jane. Truly, she has a laudable record when it comes to promptness.||Adrian needs to catch up with his deadlines. His tardy work schedule are affecting other employees' work.|
|Attitude||Daniel has an uncanny way of solving problems. His positive attitude is the reason for his number of achievements in the most trying projects.||Sally's team is undergoing a lot of pressure at work because of her indecisiveness and incorrect attitude. She needs to control her mood swings.|
|Cooperation and Teamwork||William is an excellent team player and a role model for every team leader. Having working with different clients and having handled different teams, he is an efficient leader, who values the skill set of every member of his team.||Smith needs to have faith in his team. By not divulging crucial information at decisive times with his team members is delaying important commitments.|
|Communication||Edward has a flair for communication. Asking the right questions, saying the right things at the right time and being an avid listener are some of his praiseworthy traits which other employees must adopt too.||The weekly status reports are not complete in details, in mails. Ashley needs to improve on her verbal and communication skills and should learn to write concise mails.|
|Creativity and Innovation||Nelson believes, a problem can have varied solutions. His creative ways of dealing with problems has invoked interest and respect in the employees of the organization.||Frank needs to think 'out of the box' for certain problems. His rigid attitude is delaying important work schedule.|
|Reliability||In the most challenging projects, Jake is the person who can handle the given tasks with ease. His contribution in the performance testing of the Lloyds Bank application was commendable, where he spent day and night in testing application and generating reports with impeccable accuracy, without much help. He is a paragon for reliability.||Andrea has to work hard to earn trust from the higher management. Her frequent and unanticipated disappearance from office has been deemed as a highly unreliable and irresponsible behavior.|
|Interpersonal Skills||Claudia has an eldritch knack of garnering people's attention and making people feel privileged, when she holds meetings. Her interpersonal skills are laudable and it is evident with her team bagging the 'Best Project Award' for the past 4 years.||Watson is an intelligent guy, but his strong personality and blunt way of communicating makes him quite unapproachable for his team members.|
|Management Skills||Vladimir has a knack for management. In spite of having the shortest deadlines for the most trying projects, the end results have always been rewarding due to his immaculate management skills.||Gillian needs to take some lessons on management. Setting up unrealistic goals for the employees and being quite headstrong is not going to get any success for the team.|
|Customer Service Skills||Nancy has been one of the most proficient customer service trainers and is excellent at taking calls from the various customers. Her patience and problem solving abilities are highly appreciated.||Vivian needs to rectify her reputation of being the escapist. Delegating most of the calls to seniors indicates her inability to handle clients.|
|Technical Skill Set||Eric has been into developing applications for the past 10 years and his passion for learning has helped him build strong technical skills, which has yielded many sound and flawless applications.||Anna's poor problem solving skills indicate, she needs to revise her technical skills before undertaking any commitment.|
So, these were some of the performance review comments that give a judgment on the employee performance. Appraisal time is one such time, when the employee performance evaluation decides the highs and lows of career graph of an employee. After all, every single employee's attitude towards work plays a major role in determining the success and growth of an organization.