It is one thing to be an office manager, and another to be a good office manager. It is granted that a person is made an office manager only after a display of the qualities necessary for the job. However, once the responsibilities are attained, respecting them and carrying them out appropriately is absolutely essential. An office manager is someone who manages the day-to-day business activities of a company by ensuring that all employees function efficiently, taking care of their needs, guiding them when necessary, interviewing potential candidates for positions in the organization, dealing with vendors, managing payrolls, and even the accounts of the office to a certain extent. These tasks are included in the job description of an office manager, but there are certain qualities that an office manager ought to possess. These function as guidelines that help her/him carry out all her/his tasks efficiently. This will ensure good performance and a reduction in the pressure generally faced by office managers. Here's a look into the qualities expected of a good office manager.
An office manager is a thorough professional who knows how to conduct her/himself in a business environment, and ensures that this professionalism is maintained within the office. By setting an example of such professionalism in terms of communication, carrying out responsibilities, dressing appropriately, and developing several other soft skills, a manager can ensure that it is followed by all the employees.
The Ability to Multitask
Only a good multitasker can make it as an efficient office manager. With the plethora of responsibilities that an office manager has to handle, the ability to take care of all of them and give them appropriate attention is of prime importance. As such, by multitasking efficiently an office manager can give due time to every task or problem and take care of all these responsibilities.
Good Communication Skills
Any person in a leadership position requires to be an excellent communicator. To be able to understand what an employee demands or suggests, or her/his problems in the organization, and execute changes if necessary, is what a good office manager does. A good office manager is also a good listener, and is open to suggestions. It is this openness that really helps an organization move forward. Dealing and negotiating with vendors, pointing out problems diplomatically, and developing customer relations also require excellent communication skills.
Impeccable decision-making abilities are demanded of all office managers. Since most of the execution of significant tasks rests with the manager, knowing when and how to implement certain decisions becomes important. Further, these are decisions that affect the present and the future of the organization. As such, having a good presence of mind or common sense if that is what you would like to call it, is vital.
To execute so many tasks together and be a good multitasker, organization is imperative. Planning a schedule that incorporates as many tasks as possible, managing time well, and delegating trivial jobs, are all skills that will help an office manager get better at her/his job.
The Ability to Motivate
Again, a leader has to be a motivator. Motivating employees to function efficiently, providing them creative solutions in times of need, and ensuring them that appropriate guidance will be provided when required is an important prerequisite. For this, the manager has to be motivated her/himself, so it is a good idea to start working on developing those skills first.
A Positive Attitude
No problem is too big for an office manager, and she/he can motivate the organization only when she/he maintains a positive attitude towards the job. Moreover, everyone functions better under the influence and guidance of someone who's sure of her/himself and everything she/he is doing.
Efficient office managers are confident, loyal, and have an immense desire to succeed in life. Most importantly, they know how to implement quick decisions, a quality that makes them stand out from the others. It is only by developing such skills that they can get better and even command the respect they deserve from their colleagues and employees.