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Effective Listening in the Workplace

Mukta Gaikwad Oct 13, 2018
Effective listening at workplace makes empire go places. Here are some techniques to improve communication at your organization.
Effective listening in the workplace is an important part of building trust and strengthening business relationship. Complete understanding of the term is what makes successful entrepreneurs, mentors, and leaders.

Developing Effective Listening Skills

Conscious Decision

The first step towards being an effective listener, is to take a conscious decision to listen to those around you. Once you've decided to listen effectively, then there's no looking back.

Body Language

When the speaker addresses you, make a confident eye contact and don't fidget. Changing your emotions, appropriately to react to the listener's story, is the real test of effective listening in the workplace.

Share is Caring

Considering, the similar age brackets of co-workers, the troubles of the speaker may seem more realistic to you, which makes you responsible to advice or at least pep-talk your colleague.
If you are a good boss, don't probe too much into the matter, as not all employees are comfortable talking to their bosses. Let they befriend each other, to share, and care for one another. This will also help in building teams and raising team spirits.


It is important that you try to connect with the speaker's problems. Striking a connection, means talking about the problem or trouble, or reacting to a good news as though it's a part of your life. Give listening a personalized touch to establish a trustworthy bond with your colleagues.

Impact of Effective Listening

Non-Verbal Communication

Effectively listening in the workplace is a form of non-verbal communication. When you make a decision to listen to somebody, you do it with full attention. Your complete concentration towards the speaker's subject, communicates your concern to the speaker. In this way, effectively listening in the workplace, serves as a non-verbal communication tool.
Corporate organizations are demanding and challenging. Most of us cope up with the pressures, however, it is always a listening ear, that provides us with motivation, care, concern, and understanding to carry on.

Intelligent Emotions

Developing listening skills through activities is a way of fortifying emotional intelligence at work. If your employees can establish strong relations with each other, it's going to benefit your organization.
Listening to one another, working together, sharing load, being a helping hand, and walking an extra mile, will go a long way in making your organization successful.
There are many factors to effective listening strategies. However, focusing with clarity is extremely important. Hope these techniques help you in building a reliable workforce, which ensures many successful years.